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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jada Payne

July 11, 2024

5  out of  5 rating by Jada Payne
"Misty provided excellent customer service, so genuine and patient. We all need people like Misty to help out!"
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Makala Martinez

July 11, 2024

5  out of  5 rating by Makala Martinez
"Misty Wood was such an incredible help to as I made the switch to State Farm. Even though I am an "Adult" I still need help with adulting sometimes and Misty has the patience of a saint, especially when walking me through this process. I'm so grateful for her help and loving kindness."
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Jessica and Jd De Los Santos

June 28, 2024

5  out of  5 rating by Jessica and Jd De Los Santos
"Nick has Excellent customer service. Thank you for your dedication on helping me and my family."
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Fernando Garcia

June 26, 2024

5  out of  5 rating by Fernando Garcia
"As soon as I walked in the office, I was happily greeted by Misty and Jazmyn. Misty was the one who helped me transfer ins. from my old vehicle to my newly purchased one. They were very thorough and professional. I had my 7 year old son with me and they made him feel real comfortable by offering snacks and drinks. My son wants to go back regularly now, haha. They were kind, happy, and made the experience wonderful. They were very knowledgeable and answered all my questions. Everything was done in a timely manner. Jaime Luna State Farm team (both locations) have wonderful staff and will work with me anytime a situation arises."
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Patricia H

June 25, 2024

5  out of  5 rating by Patricia H
"We’re not new to State Farm, but we are new to the Luna Agency. They have been great to work with, but I’d like to give a particular shout-out to Misty Wood. She helped untangle a sticky issue that came up when we moved to San Antonio and transferred our State Farm policies from an agent in another city. She was knowledgeable, efficient, and never anything but cheerful when we talked. Thank you, Misty!"
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Rick Alejandro

June 21, 2024

5  out of  5 rating by Rick Alejandro
"I've been with state farm for years. Jaime Luna's team has been good to me. Big thanks to Nick Riley who was a huge help recently."
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lorraine sutton

June 20, 2024

5  out of  5 rating by lorraine sutton
"Karen was very helpful and professional she went above and beyond to help me out as much as she could thank you Karen and it was nice talking with you"
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Olga Burkett

June 19, 2024

5  out of  5 rating by Olga Burkett
"Customer service for most businesses is at an all-time low these days; however, my experience with Nick Riley proved that this company is an exception, and they provide stellar service. I am forever grateful to receive to the information and assistance that I needed, advice that will benefit me and my family, and peace of mind that comes with knowing that I have the insurance coverage that I need. I highly recommend Nick Riley of State Farm for all your insurance needs."
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Danielle Buendia

June 19, 2024

5  out of  5 rating by Danielle Buendia
"Misty was so helpful and knowledgeable. If she didn't know an answer, she was resourceful in finding one QUICKLY!"
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Ben Gabriel Rodriguez

June 18, 2024

5  out of  5 rating by Ben Gabriel Rodriguez
"Jazmyn is very professional and helpful for customers needing assistance! I’m super happy with the experience working with her and the team there Jaime Luna’s State Farm location!"
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Lorena Huerta

June 18, 2024

5  out of  5 rating by Lorena Huerta
"Awesome really helpful in every way possible. Thank you Nick Riley"
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Rodrick

June 14, 2024

5  out of  5 rating by Rodrick
"Misty did a great job helping me understand my bill on the state farm app, she was able to give me a breakdown on my bill, she's very knowledgeable and willing to help, great personality, I can tell she loves what she's doing, keep up what you're doing. Rodrick Martinez."
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Armando Silva

June 11, 2024

5  out of  5 rating by Armando Silva
"Nick was great. I was at the DMV and needed a copy of my insurance card to update my handicap placard. In less than a minute he took care of me As soon as I received it they called me up. TIMING!!!"
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Dest G

June 7, 2024

5  out of  5 rating by Dest G
"Appreciate the help from this team. Nick Riley helped me navigate getting insurance for my place. Stayed a little late on a Friday to make sure all the paperwork had the right names insured. Great experience. He was awesome."
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James Flores

June 7, 2024

5  out of  5 rating by James Flores
"Nick was awesome he was patient and friendly. He got us a great deal for our home and car insurance."
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Amanda Harper

May 24, 2024

5  out of  5 rating by Amanda Harper
"Jaime saved me over $100 on my auto Insurance when I switched! HE and his team really do care for their customers. If you're thinking about switching... DO IT!"
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Rita Ortiz

May 23, 2024

5  out of  5 rating by Rita Ortiz
"Great service from Nick. Friendly and quick follow up"
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La Gzz

May 17, 2024

5  out of  5 rating by La Gzz
"Excellent customer service from Nick Riley! Apreciate it!"
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Monica Trevino

May 17, 2024

5  out of  5 rating by Monica Trevino
"Nick Riley was the agent that helped me with my home renters insurance which needed to be expedited. The entire process was seamless and completed within 10 minutes. Fully recommend, he is an excellent agent for any insurance needs."
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Wanda Pena

May 13, 2024

5  out of  5 rating by Wanda Pena
"Misty went above and beyond to make sure there was no issue with my payment even making sure to make herself a note to reach out to me. Thank you Misty you’re the best!"
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Andrea Simmons

May 7, 2024

5  out of  5 rating by Andrea Simmons
"I called in to add a vehicle to my policy. Misty was very knowledgeable and helpful. She was patient and went over all of my options for coverages. I highly recommend Jaime Luna State Farm for your insurance needs!"
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Jarrod Jeffery

April 30, 2024

5  out of  5 rating by Jarrod Jeffery
"Misty and Colin were very helpful and were able to save me over $100 dollars a month!"
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Xandria Pollard

April 24, 2024

5  out of  5 rating by Xandria Pollard
"I've worked with Misty in the office and she's so great! So patient, kind, and knowledgeable. She really has your best interest in mind."
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Buck Brockman

April 19, 2024

5  out of  5 rating by Buck Brockman
"I am very happy for my experience with Jaime’s office and working with Nick. I already felt like I was paying too much for auto coverage and they increased me again so I had to look elsewhere. Within 24 hours I had my quote and significant savings. It was easy to get my new cards. Very pleasant experience!"
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Tina Cruz

April 12, 2024

4  out of  5 rating by Tina Cruz
"Nick Riley was awesome found me the best quote at the lowest price! Definitely recommend anyone speaking with him if they need any type of insurance!"