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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steven Fletcher

November 25, 2024

5  out of  5
rating by Steven Fletcher
"They are amazing insurance agents, super efficient and very knowledgeable."
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Dani Watson

November 22, 2024

5  out of  5
rating by Dani Watson
"I am so pleased with Misty. She has been so helpful and very knowledgeable with insurance. I feel that I have made the right choice on moving to Sate farm. I look forward to the future with this company. Thank you again Misty for all you do. Happy Holidays"
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Kelly Stuart

November 19, 2024

5  out of  5
rating by Kelly Stuart
"Misty at jaime luna state farm has been very helpful with my recent policy changes back and forth. I greatly appreciate her service!"
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Laura D. Heard

October 28, 2024

5  out of  5
rating by Laura D. Heard
"Jaime Luna has been my State Farm Agent for many years. He is very reliable, professional and easy to talk to. His staff always responds promptly. When I had a flood at my office a few years back and had to make a claim, State Farm really came through for me. I feel very secure knowing that if any disaster happens, State Farm has me covered. I highly recommend Jaime Luna."
We responded:
"Thanks you Laura and your wonderful team! We are honored to be your Agency! "
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Holly Criscuolo

October 25, 2024

5  out of  5
rating by Holly Criscuolo
"My family and I just joined State Farm fairly recently and since joining I truly have nothing but positive feedback. Sandra and Collin have been the two individuals I primarily have worked/spoken with. They have been patient, kind and happy to answer any and all questions. They gave followed up when needed and made sure I have all of the information; they’re also very personable and understand. I’ve really enjoyed the switch over and it is largely due to my interactions with these two! I Highly recommend this group!"
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Jacob Rios

October 19, 2024

5  out of  5
rating by Jacob Rios
"Angelina was very helpful and thorough through the entire process and made it very easy to switch to a winning team."
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Maria Martin

September 13, 2024

5  out of  5
rating by Maria Martin
"I called today and needed help getting a copy of my declaration paper work and Karen was so very helpful."
We responded:
"Maria, thank you for your wonderful review! I'm glad Karen was able to assist you with your declaration paperwork. We always strive to provide helpful and efficient service. If you need anything else, feel free to reach out. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
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Emily Huanosta

September 13, 2024

5  out of  5
rating by Emily Huanosta
"Ms.Rossie is AWESOME!!! She had a lot of patience and answered all my questions!"
We responded:
"Emily, thank you for your wonderful review! I'm glad to hear that Rossie was able to assist you with patience and thorough answers. We appreciate your kind words and are always here to help with any future questions or needs. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
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Walter Perry

September 13, 2024

5  out of  5
rating by Walter Perry
"I want to start off by saying BEST BUSINESS I have delt with by FAR Rossie was so helpful and intuitive to my needs and expectations for my insurance she literally walked me through every rate possible for my current situation. Let me tell you she was THE best she found me rates HALF of what was paying. 5 stars great customer service 5 stars Great rates and offers I highly recommend!!!!!!"
We responded:
"Walter, thank you for your fantastic review! I'm glad to hear that Rossie was able to assist you so effectively and find you such great rates. It's wonderful that you found our customer service and offers to be top-notch. We appreciate your high recommendation and are always here to help with any future needs. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
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Jaeleen Quichocho

September 13, 2024

5  out of  5
rating by Jaeleen Quichocho
"Ms. Rossie helped me with any questions I had and was very knowledgeable about it all and was willing to go the extra mile to find out if she didn’t know it. I appreciate her patience and easy to work with! Definitely 5 star!"
We responded:
"Jaeleen, thank you for your wonderful review! I'm happy to hear that Rossie was able to assist you with your questions and provide the knowledgeable support you needed. Her dedication to going the extra mile and her patience are qualities we truly value in our team. We appreciate your kind words and are here for any future needs you may have. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
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Angelina Rangel

September 12, 2024

5  out of  5
rating by Angelina Rangel
"Everyone in the office is so helpful and welcoming! They are informative and actually want to help find what’s best for you! Makes insurance tolerable! ¡La experiencia de aquí es única, todos son muy agradables y sinceramente buscan la mejor opción para ti! Recomiendo!!!!!!"
We responded:
"Angelina, thank you for your wonderful review! I'm happy to know that our team was able to provide you with a welcoming and informative experience. Your recommendation means a lot to us. If you have any further questions or need assistance, we're here to help. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
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Sterling 460 Pleasanton

September 12, 2024

5  out of  5
rating by Sterling 460 Pleasanton
"Misty has been great at answering all my questions plus I am currently paying less for auto, life insurance and supplemental health than what I was paying for just 2 cars with my previous provider"
We responded:
"Misty, thank you for your kind words! I'm happy to know that Misty has been able to answer all your questions and help you save on your auto, life, and supplemental health insurance. We're grateful for your business. If you need any further assistance, we're here to help. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
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Tony Moore

September 10, 2024

5  out of  5
rating by Tony Moore
"I've been a part of Lunanation for several years, largely because of the impeccable service and care, particularly, Misty Wood. Misty is always professional and friendly...I appreciate her and the Lunanation team. Tony Moore"
We responded:
"Tony, thank you for being a part of Lunanation for several years! I'm glad to hear that Misty has provided you with professional and friendly service. We appreciate your kind words and are grateful for your continued trust in our team. If you ever need anything, we're here to help. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
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Matthew Young

September 10, 2024

5  out of  5
rating by Matthew Young
"Super responsive to all my insurance needs and questions. Misty Wood is the best!"
We responded:
"Matthew, thank you for your wonderful review! I'm glad to hear that Misty has been super responsive to all your insurance needs and questions. We appreciate your trust in our team and look forward to continuing to assist you. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
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Blayne Scholarship

September 10, 2024

5  out of  5
rating by Blayne Scholarship
"Highly recommend them, very professional and easy to work with. Misty Wood has been a pleasure to work with too."
We responded:
"Blayne, thank you for your wonderful review! I'm glad you found our team professional and easy to work with. Misty is indeed a valuable part of our team, and we're happy she made your experience a pleasure. If you need any further assistance, don't hesitate to reach out. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
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Julie Gamez

August 30, 2024

5  out of  5
rating by Julie Gamez
"They have great customer service highly recommend"
We responded:
"Julie, thank you for your kind words and recommendation! We're glad you had a positive experience with our customer service. If you need any further assistance, feel free to reach out. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
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Antonio Alcantar

August 26, 2024

5  out of  5
rating by Antonio Alcantar
"Very timely, available, and reliable service. I was able to get great quotes for my spouse and I just moving in a new town. Recommended to a few close people I know."
We responded:
"Antonio, thank you for your kind words and recommendation. I'm glad we could provide timely, available, and reliable service for you and your spouse. If you or your friends need any further assistance, feel free to reach out. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
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Patricia Flores

August 16, 2024

5  out of  5
rating by Patricia Flores
"She was helpful. Even called me back to let me know she had misquoted us. Of course we went with State Farm. We have been with them for like over 30yrs. Thank you."
We responded:
"Hey Patricia, Thanks for your kind words and for sticking with us for over 30 years! I'm glad we could help and make sure everything was accurate. If you ever need anything else, just let us know. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
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Ryan Hollon

August 16, 2024

5  out of  5
rating by Ryan Hollon
"Incredible customer service. Jazmyn and her team really treat their clients like family.."
We responded:
"Hey Ryan, Thanks for the awesome review! I'm glad Jazmyn and her team made you feel like family. We're always here if you need anything. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
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Ed Campa

August 8, 2024

5  out of  5
rating by Ed Campa
"Extremely helpful and very pleasant. Jazmyn rocks!!!"
We responded:
"Hey Ed, Thanks a bunch for the awesome review! We're glad to hear you found our service helpful and pleasant. Jazmyn is indeed fantastic, and we're grateful to have her on our team! If you need anything else, feel free to reach out. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
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Robert S Trudeau

August 5, 2024

5  out of  5
rating by Robert S Trudeau
"I have been a client of this State Farm office for 40 years. I stay because of people like Misty Wood. She is very knowledgeable and always quickly responds to any issue I may have."
We responded:
"Hi Robert! Wow, 40 years! We're so happy to have you with us for such a long time. Misty is indeed fantastic, and we're grateful for her dedication and knowledge. Thanks for sharing your experience! If you ever need anything, we're here for you. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
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Santa Jones

August 5, 2024

5  out of  5
rating by Santa Jones
"Misty is a prime example of Superior Customer Service! She was patient not in a rush, and she was very helpful! I will definitely do my business with Misty!!!!"
We responded:
"Santa, thanks a bunch for the awesome review! I'm so happy to hear Misty provided such excellent service. We'll let her know about your kind words. If you need anything else, we're here for you! - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
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MaryJean Martinez

August 2, 2024

5  out of  5
rating by MaryJean Martinez
"Misty Wood is a wonderful case manager over at State Farm San Antonio. She goes above and beyond to help me every-time I call and have questions. She is a rockstar and deserves a raise!"
We responded:
"Hey MaryJean, Thanks a bunch for your awesome review! We're so happy that Misty has been able to assist you so well. She's indeed a rockstar, and we're grateful to have her on our team! If you ever need anything else, don't hesitate to reach out. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
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Aloha Events,LLC

August 2, 2024

5  out of  5
rating by Aloha Events,LLC
"Thank you Misty for your persistence and patience. Never going on line again .ugh."
We responded:
"Hi! Thanks a bunch for the awesome review! We're so glad Misty could help you out with persistence and patience. If you ever need anything else, feel free to reach out. We're here for you! - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
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Jada Payne

July 11, 2024

5  out of  5
rating by Jada Payne
"Misty provided excellent customer service, so genuine and patient. We all need people like Misty to help out!"
We responded:
"Thank you for recognizing Misty's excellent customer service! We are glad to hear that Misty was genuine and patient in assisting you. We appreciate your kind words and are grateful to have Misty on our team. Please feel free to reach out if you need any further assistance in the future! Jaime Luna - State Farm Insurance Agent, San Antonio, TX"