State Farm® Insurance Agent Jaime Luna Jr
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Maria Martin
September 13, 2024
5
out of
5
rating by Maria Martin
"I called today and needed help getting a copy of my declaration paper work and Karen was so very helpful."
We responded:
"Maria, thank you for your wonderful review! I'm glad Karen was able to assist you with your declaration paperwork. We always strive to provide helpful and efficient service. If you need anything else, feel free to reach out. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Emily Huanosta
September 13, 2024
5
out of
5
rating by Emily Huanosta
"Ms.Rossie is AWESOME!!! She had a lot of patience and answered all my questions!"
We responded:
"Emily, thank you for your wonderful review! I'm glad to hear that Rossie was able to assist you with patience and thorough answers. We appreciate your kind words and are always here to help with any future questions or needs. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Walter Perry
September 13, 2024
5
out of
5
rating by Walter Perry
"I want to start off by saying BEST BUSINESS I have delt with by FAR Rossie was so helpful and intuitive to my needs and expectations for my insurance she literally walked me through every rate possible for my current situation. Let me tell you she was THE best she found me rates HALF of what was paying. 5 stars great customer service 5 stars Great rates and offers I highly recommend!!!!!!"
We responded:
"Walter, thank you for your fantastic review! I'm glad to hear that Rossie was able to assist you so effectively and find you such great rates. It's wonderful that you found our customer service and offers to be top-notch. We appreciate your high recommendation and are always here to help with any future needs. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Jaeleen Quichocho
September 13, 2024
5
out of
5
rating by Jaeleen Quichocho
"Ms. Rossie helped me with any questions I had and was very knowledgeable about it all and was willing to go the extra mile to find out if she didn’t know it. I appreciate her patience and easy to work with! Definitely 5 star!"
We responded:
"Jaeleen, thank you for your wonderful review! I'm happy to hear that Rossie was able to assist you with your questions and provide the knowledgeable support you needed. Her dedication to going the extra mile and her patience are qualities we truly value in our team. We appreciate your kind words and are here for any future needs you may have. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Angelina Rangel
September 12, 2024
5
out of
5
rating by Angelina Rangel
"Everyone in the office is so helpful and welcoming! They are informative and actually want to help find what’s best for you! Makes insurance tolerable! ¡La experiencia de aquí es única, todos son muy agradables y sinceramente buscan la mejor opción para ti! Recomiendo!!!!!!"
We responded:
"Angelina, thank you for your wonderful review! I'm happy to know that our team was able to provide you with a welcoming and informative experience. Your recommendation means a lot to us. If you have any further questions or need assistance, we're here to help. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Sterling 460 Pleasanton
September 12, 2024
5
out of
5
rating by Sterling 460 Pleasanton
"Misty has been great at answering all my questions plus I am currently paying less for auto, life insurance and supplemental health than what I was paying for just 2 cars with my previous provider"
We responded:
"Misty, thank you for your kind words! I'm happy to know that Misty has been able to answer all your questions and help you save on your auto, life, and supplemental health insurance. We're grateful for your business. If you need any further assistance, we're here to help. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Tony Moore
September 10, 2024
5
out of
5
rating by Tony Moore
"I've been a part of Lunanation for several years, largely because of the impeccable service and care, particularly, Misty Wood. Misty is always professional and friendly...I appreciate her and the Lunanation team. Tony Moore"
We responded:
"Tony, thank you for being a part of Lunanation for several years! I'm glad to hear that Misty has provided you with professional and friendly service. We appreciate your kind words and are grateful for your continued trust in our team. If you ever need anything, we're here to help. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Matthew Young
September 10, 2024
5
out of
5
rating by Matthew Young
"Super responsive to all my insurance needs and questions. Misty Wood is the best!"
We responded:
"Matthew, thank you for your wonderful review! I'm glad to hear that Misty has been super responsive to all your insurance needs and questions. We appreciate your trust in our team and look forward to continuing to assist you. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Blayne Scholarship
September 10, 2024
5
out of
5
rating by Blayne Scholarship
"Highly recommend them, very professional and easy to work with. Misty Wood has been a pleasure to work with too."
We responded:
"Blayne, thank you for your wonderful review! I'm glad you found our team professional and easy to work with. Misty is indeed a valuable part of our team, and we're happy she made your experience a pleasure. If you need any further assistance, don't hesitate to reach out. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Julie Gamez
August 30, 2024
5
out of
5
rating by Julie Gamez
"They have great customer service highly recommend"
We responded:
"Julie, thank you for your kind words and recommendation! We're glad you had a positive experience with our customer service. If you need any further assistance, feel free to reach out. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Antonio Alcantar
August 26, 2024
5
out of
5
rating by Antonio Alcantar
"Very timely, available, and reliable service. I was able to get great quotes for my spouse and I just moving in a new town. Recommended to a few close people I know."
We responded:
"Antonio, thank you for your kind words and recommendation. I'm glad we could provide timely, available, and reliable service for you and your spouse. If you or your friends need any further assistance, feel free to reach out. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Patricia Flores
August 16, 2024
5
out of
5
rating by Patricia Flores
"She was helpful. Even called me back to let me know she had misquoted us. Of course we went with State Farm. We have been with them for like over 30yrs. Thank you."
We responded:
"Hey Patricia, Thanks for your kind words and for sticking with us for over 30 years! I'm glad we could help and make sure everything was accurate. If you ever need anything else, just let us know. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Ryan Hollon
August 16, 2024
5
out of
5
rating by Ryan Hollon
"Incredible customer service. Jazmyn and her team really treat their clients like family.."
We responded:
"Hey Ryan, Thanks for the awesome review! I'm glad Jazmyn and her team made you feel like family. We're always here if you need anything. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Ed Campa
August 8, 2024
5
out of
5
rating by Ed Campa
"Extremely helpful and very pleasant. Jazmyn rocks!!!"
We responded:
"Hey Ed, Thanks a bunch for the awesome review! We're glad to hear you found our service helpful and pleasant. Jazmyn is indeed fantastic, and we're grateful to have her on our team! If you need anything else, feel free to reach out. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Robert S Trudeau
August 5, 2024
5
out of
5
rating by Robert S Trudeau
"I have been a client of this State Farm office for 40 years. I stay because of people like Misty Wood. She is very knowledgeable and always quickly responds to any issue I may have."
We responded:
"Hi Robert! Wow, 40 years! We're so happy to have you with us for such a long time. Misty is indeed fantastic, and we're grateful for her dedication and knowledge. Thanks for sharing your experience! If you ever need anything, we're here for you. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Santa Jones
August 5, 2024
5
out of
5
rating by Santa Jones
"Misty is a prime example of Superior Customer Service! She was patient not in a rush, and she was very helpful! I will definitely do my business with Misty!!!!"
We responded:
"Santa, thanks a bunch for the awesome review! I'm so happy to hear Misty provided such excellent service. We'll let her know about your kind words. If you need anything else, we're here for you! - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
MaryJean Martinez
August 2, 2024
5
out of
5
rating by MaryJean Martinez
"Misty Wood is a wonderful case manager over at State Farm San Antonio. She goes above and beyond to help me every-time I call and have questions. She is a rockstar and deserves a raise!"
We responded:
"Hey MaryJean, Thanks a bunch for your awesome review! We're so happy that Misty has been able to assist you so well. She's indeed a rockstar, and we're grateful to have her on our team! If you ever need anything else, don't hesitate to reach out. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Aloha Events,LLC
August 2, 2024
5
out of
5
rating by Aloha Events,LLC
"Thank you Misty for your persistence and patience. Never going on line again .ugh."
We responded:
"Hi! Thanks a bunch for the awesome review! We're so glad Misty could help you out with persistence and patience. If you ever need anything else, feel free to reach out. We're here for you! - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Jada Payne
July 11, 2024
5
out of
5
rating by Jada Payne
"Misty provided excellent customer service, so genuine and patient. We all need people like Misty to help out!"
We responded:
"Thank you for recognizing Misty's excellent customer service! We are glad to hear that Misty was genuine and patient in assisting you. We appreciate your kind words and are grateful to have Misty on our team. Please feel free to reach out if you need any further assistance in the future! Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Makala Martinez
July 11, 2024
5
out of
5
rating by Makala Martinez
"Misty Wood was such an incredible help to as I made the switch to State Farm. Even though I am an "Adult" I still need help with adulting sometimes and Misty has the patience of a saint, especially when walking me through this process. I'm so grateful for her help and loving kindness."
We responded:
"Thank you for sharing your experience, Makala! We're glad Misty provided you with patient and loving assistance during your transition to State Farm. We're here to help you with any adulting needs you may have in the future. Feel free to reach out anytime! - Jaime Luna, State Farm Insurance Agent, San Antonio, TX"
Happy De Los Santos
June 28, 2024
5
out of
5
rating by Happy De Los Santos
"Nick has Excellent customer service. Thank you for your dedication on helping me and my family."
We responded:
"Jessica and Jd, thank you for recognizing Nick's excellent customer service! We are pleased to have been able to assist you and your family. Your satisfaction is our priority, and we look forward to helping you further with your insurance needs! - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Fernando Garcia
June 26, 2024
5
out of
5
rating by Fernando Garcia
"As soon as I walked in the office, I was happily greeted by Misty and Jazmyn. Misty was the one who helped me transfer ins. from my old vehicle to my newly purchased one. They were very thorough and professional. I had my 7 year old son with me and they made him feel real comfortable by offering snacks and drinks. My son wants to go back regularly now, haha. They were kind, happy, and made the experience wonderful. They were very knowledgeable and answered all my questions. Everything was done in a timely manner. Jaime Luna State Farm team (both locations) have wonderful staff and will work with me anytime a situation arises."
We responded:
"Fernando, we're thrilled that Misty and Jazmyn provided such a wonderful experience for you and your son during your visit! We're pleased to hear they were thorough, professional, and made your son feel comfortable. Our team is grateful for your kind words and we're here to assist you anytime. - Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Patricia H
June 25, 2024
5
out of
5
rating by Patricia H
"We’re not new to State Farm, but we are new to the Luna Agency. They have been great to work with, but I’d like to give a particular shout-out to Misty Wood. She helped untangle a sticky issue that came up when we moved to San Antonio and transferred our State Farm policies from an agent in another city. She was knowledgeable, efficient, and never anything but cheerful when we talked. Thank you, Misty!"
We responded:
"Thank you, Patricia, for sharing your experience with us! I'm pleased to hear that Misty was knowledgeable, efficient, and cheerful in assisting you with your policies during your move to San Antonio. We're grateful for your kind words and look forward to helping you with any future insurance needs. Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
Rick Alejandro
June 21, 2024
5
out of
5
rating by Rick Alejandro
"I've been with state farm for years. Jaime Luna's team has been good to me. Big thanks to Nick Riley who was a huge help recently."
We responded:
"Rick, I'm thrilled to hear you've been pleased with our service at Jaime Luna's office! We're grateful for your loyalty and glad Nick Riley could assist you. Thank you for choosing State Farm for your insurance needs! Jaime Luna - State Farm Insurance Agent, San Antonio, TX"
lorraine sutton
June 20, 2024
5
out of
5
rating by lorraine sutton
"Karen was very helpful and professional she went above and beyond to help me out as much as she could thank you Karen and it was nice talking with you"
We responded:
"Lorraine, I'm thrilled you found Karen to be helpful and professional! We're pleased she went above and beyond to assist you. It was a pleasure talking with you, and we're grateful for your kind words. If you need anything in the future, feel free to reach out! - Jaime Luna, State Farm Insurance Agent, San Antonio, TX"